patron feedback


I asked the faculty about my survey. The computer science department head and the psychology department head, not surprisingly, seem to have a lot of experience with creating surveys. I’m going to use their suggestions to completely refocus the thing. The two most important questions when surveying about a service are: 1) how much do you use this service and 2) if these aspects of service were improved, would you use it more?

A lot of people were surprised that I gave the patrons the choice between books or furniture. Yeah. I guess I think some of the patrons would like to get rid of the books and put in some nice couches instead.

I probably won’t get to any of that stuff until after I get back from my summer break. In the meantime, freak yourself out with the presentations on this.

So far I’m only asking staff and full time faculty to look at it. It’s one of the free surveys you can set up at questionform, so it can only have 5 questions. I used up two questions asking if they read the newspapers and magazines.

The link for the survey is here.

Pretty cheeky, huh? Hopefully a billion people will check ’searchability’ and no one will check books or furniture and then maybe I’ll get a mega-incredible ILS. I contacted Talis in the UK, but they only serve the UK. Then I was looking at Polaris, but it’s still Windows based which means that any minute now they’ll go Web like Millennium and Mandarin, and when they do, everyone will need to buy the upgrade, right? Like when Vista comes out, then you gotta buy Vista. I can’t be buying the same library software twice.

BTW: Don’t think I mentioned it before, but someone from aNobii wrote me back. He appears to be the only person who has looked at my shelf. He says they are considering adding MARC data. He also said there’s no limit to how many books you can add there, but you can only “import” 500 at a time. LibraryThing seems to be working faster now with the queue. Time to fork over the 25 American bucks so I can put the rest of the catalog on there.